|About Us Aladdin's Cave are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.|
Our Contact details:
Aladdin's Cave. Church View, 17 The Gullet, Nantwich, Cheshire. CW5 5RT United Kingdom
Phone: 01270 627413
|Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.|
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
|Shipping And Handling UK Europe Rest of the world|
UK order value up to £14.99 £1.50 per order. Europe £3.50 per order. all others £3.50 per order.
UK order value up to £24.99 £2.70 per order. Europe £3.50 per order. all others £4.00 per order.
UK order value up to £34.99 £3.00 per order. Europe £3.50 per order. all others £5.50 per order.
UK order value above £35.00 £3.50 per order. Europe £4.20 per order. all others £7.00 per order.
This will be clearly shown at check out before payment is taken.
|Delivery Schedule We deliver your order right away. We will normally send your order to you in 7 business days . International orders are generally received in under 20 days.|
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges All prices listed include relevant taxes.|
|Credit Card Security When the order is placed you will be securely connected directly to the HSBC or PayPall site where your payment will be processed. When payment is authorised your order comes to us for dispatch. We do not have access to your card details. All Credit Card details are encrypted with Secure SSL techlology for your security.|
|Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.|
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01270 627413 (International +44 (01270 627413]) or write to us at [Aladdin's Cave] Church View [17 The Gullett ] Nantwich, Cheshire] [ 01270 627413 [United Kingdom]|
|Returns Policy All purchases.|
We want you to be delighted with the service and quality of every purchase you make from Aladdin's Cave. If the goods are faulty in any way or not as you ordered, we would of course be pleased to replace them or refund your purchase price.
Dance wear, Jewellery and Accessories.
If you are not delighted with the size, colour or style of your purchase, please return the goods in their orginal condition within 7 days and we will exchange them or make a full refund of the purchase price.
Music CDs Videos and DVD
We can only accept the return of CDs, Videos and DVD if they are unopened and in their original conditions, unless they are defective.
Delivery charges & return postage.
If you return the goods that are faulty, or due to an error on our part, we will be happy to refund our delivery charge and your costs in returning them to us. Otherwise you will be responsible for those charges.
To return goods.
Please enclose a note with your name, address tel no. and reason the goods are being returned. If you require a refund we will also need your payment card details. Pack securely and send to Aladdin's Cave, Church View, 17 The Gullett, Nantwich, Cheshire. CW5 5RT United Kingdom.
This returns policy does not affect your statutory rights.
Your right to cancel
Under the UK Distant Selling Regulations you have a right to cncel any contract to purchase within seven days. Please note that you loose the right to cancel CD Video and DVD purchases if the item has been opened. To cancel your purchase the goods must be returned to us in the condition in which they were received, to arrive within seven working days of delivery. You will be responsible for the cost of retuning the goods unless they are faulty or were delivered in error.